Who We Are
This website is operated by Martina O’Connor Oil Paintings (“we”, “us”, “our”).
Our website address is:
https://www.martinaoconnor.com
If you have any questions about this Privacy Policy, please contact us:
Email: martinaoc@gmail.com
Information We Collect
When you visit our website or place an order, we may collect:
- Your name
- Billing and delivery address
- Email address
- Telephone number
- Order details
- Payment information (processed securely by our payment providers)
- IP address and browser information
- Website usage information through cookies and analytics
How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Arrange delivery of your artwork
- Respond to enquiries
- Provide customer support
- Send order confirmations and updates
- Maintain our accounts and legal records
- Improve our website and services
- Prevent fraud and protect our business
We will only use your information where we have a lawful basis to do so under UK data protection law.
Payment Information
Payments made through our website are processed securely by trusted third-party payment providers such as:
- Stripe
- PayPal
- Direct Bank Transfer (BACS)
We do not store your full payment card details on our website.
Shipping
To deliver your artwork, we share your name, delivery address and contact details with our chosen delivery service.
We only share the information necessary to complete your delivery.
Customer Accounts
If you choose to create an account on our website, we will store your login details and order history so you can access your purchases and manage your account.
You may request deletion of your account at any time, although we may retain information where required for legal or accounting purposes.
Cookies
Our website uses cookies to:
- Keep items in your shopping basket
- Remember your preferences
- Improve website performance
- Analyse visitor traffic
You can control cookies through your browser settings.
Where required by law, we will ask for your consent before placing non-essential cookies.
Analytics
We may use website analytics services, such as Google Analytics, to understand how visitors use our website.
These services collect anonymous information such as pages visited, browser type and general location.
Marketing
We will only send marketing emails if you have chosen to receive them.
You can unsubscribe at any time using the link provided in our emails.
How Long We Keep Your Data
We retain order information for as long as necessary to:
- Fulfil your order
- Meet our legal and accounting obligations
- Resolve disputes
- Enforce our agreements
Order records may be retained for up to six years or longer where required by law.
Your Rights
Under UK data protection law, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information (where legally possible)
- Restrict processing
- Object to certain processing
- Request a copy of your personal data
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the details above.
Security
We take appropriate technical and organisational measures to protect your personal information.
Our website uses SSL encryption and secure payment providers to help safeguard your data.
Third-Party Services
Our website may use trusted third-party services including:
- WooCommerce
- WordPress
- Stripe
- PayPal
- Google Analytics
- Delivery providers
These providers process data only where necessary to provide their services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the updated revision date.
Contact
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Martina O’Connor
Email: martinaoc@gmail.com